SHIPPING POLICY

shipping policy

All orders are processed within 1–4 working days and are shipped using tracked delivery services. Once your order has been dispatched, a tracking number will be provided via email or through your order confirmation. Delivery times are estimates and may vary depending on location and courier delays. We are not responsible for delays caused by the courier once the parcel has been dispatched. Customers are responsible for ensuring their delivery address is correct at checkout, as we cannot be held responsible for parcels delivered to an incorrect address provided by the customer. If a parcel is delayed or lost in transit, customers must contact us via Instagram direct message or email within 7 days of the expected delivery date so we can investigate with the courier. This policy does not affect your statutory rights under UK consumer law.